In deze klantenservice functie richt je je op de ondersteuning van DHL Service Points. Ook zullen projecten en het maken van rapportages onderdeel van je werkdag zijn. Uiteraard pak je de taken op die passen bij jouw achtergrond en voorkeuren.
Arbeitsort: Stuttgart Ihre Aufgaben Deutschlandweite Betreuung des internen Stammdatensystems in einem 10 köpfigen Team Selbstständige Umsetzung der Abstimmungen, Problemlösungen und Innovationen in ihrem Verantwortungsbereich Relevante Informationen mit den deutschen und indischen Partnern teilen Betreuung der Tätigkeitsdaten von Anwendern und IT-Systemen die eingegeben oder ausgegeben werden Optimierung der Funktionen, Störungsbeseitigung Project Management Office Liefergegenstände definieren, Einhaltung verfolgen und inhaltlich mit ausgestalten Enge Zusammenarbeit mit dem Personalwesen für Deutschland Ihr Profil Erfahrung im Personaldatenmanagement, idealerweise im Oracle Umfeld (sog.
Works under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality; establishes that product is moving through properly; communicates with internal staff to solve technical problems or project issues. Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.
In de dynamische omgeving van DHL moet je stevig in je schoenen staan, omdat je te maken hebt met diverse belangen, werkdruk en wisselende verantwoordelijkheden, (grote) projecten en spoedklussen. Je kunt snel schakelen tussen activiteiten en behoudt hierbij het overzicht. Ook analytisch vermogen om ingewikkelde logistieke uitdagingen in te schatten en op te lossen is een belangrijke vaardigheid in deze functie.
Works under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality; establishes that product is moving through properly; communicates with internal staff to solve technical problems or project issues. Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.
Provide feedback to field service and product teams on recurring issues. Support any additional tasks or special projects as assigned by the business. ------ Qualifications Associate or Bachelor’s degree in Electronics, Engineering, or a related technical field. 3+ years of experience in depot-level repair or technical service in a high-tech environment.
To succeed, you will need Education: Engineering/science degree or technical equivalent (engineering related job experience) Skills & Knowledge: Skilled at generating your own leads through cold calling, blitzing, research, networking, and driving your territory Experience with on-site customer facing role Excellent interpersonal, oral, and written communication skills Knowledge of or ability to learn and communicate technical information Ability to create custom solutions to address specific process needs by bringing together the needed company technical resources is a must. The ability to get along with others and engage them in projects or activities Ability to focus from one task to another Prioritize tasks effectively Excellent PC skills are required (MS Office, Word, Excel, & Powerpoint) Other Requirements: Prospecting and selling mentality A background in a technical operational side and rotating equipment of sales High energy individual with insatiable curiosity and commitment to get it done.
It’s people. Whether that’s in an SAP project, when developing a web application or when switching to cloud-based services. So we combine our in-depth process knowledge and technology expertise with an empathetic and people-centred approach.
TRIONIQ GmbH sucht in bundesweit, Home-Office eine/n IT Project Manager / IT Delivery Consultant (m/w/d) (ID-Nummer: 13535881)
And it does so with a unique concept: It takes on the complete responsibility for innovative IT & SAP projects while at the same time defying the "War for Talent" with customized and scalable staffing services for holistic IT sourcing and can scale to any size in any technology through global and flexible team augmentation.
DCON GmbH sucht in eine/n Professional IT-Consultant (m/w/d) - Project Management (ID-Nummer: 13623204)
DCON GmbH sucht in eine/n Junior IT-Consultant (m/w/d) - Project Management (ID-Nummer: 13623207)
You must have specific technical specialism to provide advice and executes specialized tasks. WHAT YOU WILL DO Working closely with project teams, product managers, technical and customer groups to resolve process related problems.Provide accurate status on deliverables to project manager (and frequently internal customers)to ensure successful recharging of project workProvide technical and/or process expertise and input to design, planning, and issue managementEnsure projects and work package delivery is on time and within specified budgetReport promptly any variances of cost and specification to the project managerGather and manage business requirements, user, functional, technical and process requirements for products, services and/or software applicationsJustify project/assignment in terms of context, benefits, options, costs, ROI, risks, dependencies and commitmentsEnsure project/assignment completion in accordance with the pre-determined scope, time, budget and quality; plan, prioritise and communicate status of related tasksPrepare and carry out presentations/documents to clients APPLICATION YOU WILL USE ·Javascript (Angular, Play, React, etc) WHAT YOU SHOULD HAVE 5 year of experience in supervising cross functional, multicultural teamsVery strong in business process modelling, business and data analysisStrong in customer integration technologies (e.g.
teilst Du Best Practices und „Daily Hacks“ für die Bereiche Sales, Customer Service, Field Service, Marketing oder Project Operations. führst Du Workshops und Schulungen durch und sorgst dafür, dass Kund*innen die Lösung gut verstehen und selbstständig anwenden können.
Key Responsibilities: • Act as a sub-service owner for two SAP ECC systems, ensuring effective communication and coordination between business stakeholders and implementation partners. • Manage and prioritize change requests, ensuring alignment with business needs and project timelines. • Support the current roll-out of a planning solution in one SE manufacturing location. • Provide consultancy services to our manufacturing locations in the areas of SAP PP, QM, Serialization, and Batch Management. • Assist in the S/4 HANA roll-out program, specifically focusing on Serialization and Batch Management functionalities. • Facilitate training and knowledge transfer to end-users and stakeholders to ensure successful adoption of SAP solutions. • Contribute to project management activities, ensuring timely delivery of project milestones. • Leverage knowledge of Engineer to Order (ETO) and other Product Lifecycle Management (PLM) solutions to ensure seamless E2E process integration
Do you speak German? Would you like to work on an international project directly from Slovakia? So join the elite IT community, get an extra salary, enjoy flexibility and develop your potential for the future.
Verstärke unser engagiertes Team der Energy Projects GmbH und bring dich als Servicemonteur (m/w/d) aktiv in unseren gemeinsamen Erfolg ein. Unsere Kunden stammen aus der Energieversorgung sowie aus Branchen wie Industrie, Erneuerbare Energien, Automotive, Chemie sowie Öl & Gas.
Verstärke unser engagiertes Team der Energy Projects GmbH und bring dich als Servicetechniker (m/w/d) aktiv in unseren gemeinsamen Erfolg ein. Unsere Kunden stammen aus der Energieversorgung sowie aus Branchen wie Industrie, Erneuerbare Energien, Automotive, Chemie sowie Öl & Gas.
We know from experience that it’s not technology and software that make the decisive difference. It’s people. Whether that’s in an SAP project, when developing a web application or when switching to cloud-based services. So we combine our in-depth process knowledge and technology expertise with an empathetic and people-centred approach.
Secunet Security Networks AG sucht in eine/n (Junior) Consultant (m/w/d) Project Management Office (PMO) (ID-Nummer: 13673610)
Du zeigst Kunden auf, wie generative KI die Effizienz im IT-Betrieb massiv steigert und komplexe Infrastruktur-Daten verständlich zusammenfasst Project Leadership: Du moderierst Workshops für Konzerne und Mittelständler und entwickelst Roadmaps für die Transformation von reaktivem Betrieb hin zu proaktivem, KI-gesteuertem Management Dein Profil Expertise: Mehrjährige Erfahrung in der ServiceNow-Beratung mit tiefem Fokus auf ITOM (Discovery, Event Management, Services Mapping) und CMDB.
work on attractive international and local projects internal and external training home-office support for improving language skills in German and English professional team with a simple organisational structure work-life balance regular teambuilding activities across Europe extra-standard healthcare
Liebherr-Components AG sucht in eine/n Customer Service Project Manager (m/w/d) (ID-Nummer: 13668946)
Techtronic Industries ELC GmbH sucht in eine/n Service Project Manager (m/f/d) EMEA (ID-Nummer: 13709041)
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
. • Strong communicator across functions. • Process‑oriented and structured. • Solid project management skills. • Proactive and solution‑oriented. • Comfortable in a fast‑paced, international environment. We are looking forward to your application and to applicants who enrich our diverse culture!
•Experiences with senior stakeholder management and strong communication /presentation skills. •Experience in project / risk management and financial management (budgeting, forecasting, strategic planning) for public cloud services. •Multi-tasking and prioritization skills and ability to work highly self-managed.
Rohde & Schwarz GmbH & Co. KG sucht in eine/n Werkstudent Service Automation & Project Management (m/w/d) (ID-Nummer: 13718766)
Zur Unterstützung des Service Projects Teams für die Region Central (DE, NL, LU und AT) bei Routinetätigkeiten, suchen wir kurzfristig einen engagierten Werkstudenten.
YOUR TASKS Monthly maintenance of replaced components and completeness check and update for new systems in the SAP system, including corresponding reports Database maintenance and updates Initial cross-departmental error analysis in the SAP system Support for project managers and IT with data queries for analysis and testing Creation and updating of training materials YOUR PROFILE Enrolled student (m/f/d) in a technical, business, or IT-related field Proficient in MS Office Good written and spoken English skills Strong analytical thinking skills Flexibility, excellent communication skills, and a good understanding of teamwork Independent and reliable work ethic Availability to work in our office in Hamburg regularly YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Your Impact Manage and develop key retail accountsBuild and maintain strong relationships with various distribution platformsHandle pallet voucher operations, including scheduling and coordination with logisticsProcess complaints and prepare analyses to optimize processesSupport projects and contribute innovative ideas to improve the network
In keeping with this strategy we are offering an exciting opportunity for the position of a Regional Customer Service Project Manager (m/f/x). The Regional Customer Service Project Manager's mission is to complete aforementioned professionalization and standardization of existing Customer Service agents.
Zur Unterstützung des Service Projects Teams für die Region Central (DE, NL, LU und AT) bei Routinetätigkeiten, suchen wir kurzfristig einen engagierten Werkstudenten.
YOUR TASKS Monthly maintenance of replaced components and completeness check and update for new systems in the SAP system, including corresponding reports Database maintenance and updates Initial cross-departmental error analysis in the SAP system Support for project managers and IT with data queries for analysis and testing Creation and updating of training materials YOUR PROFILE Enrolled student (m/f/d) in a technical, business, or IT-related field Proficient in MS Office Good written and spoken English skills Strong analytical thinking skills Flexibility, excellent communication skills, and a good understanding of teamwork Independent and reliable work ethic Availability to work in our office in Hamburg regularly YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Werkstudent (m/w/d) Project & Development Services (PDS) Akademische Voraussetzungen: Studierende müssen mindestens drei Semester ihres Studiengangs erfolgreich abgeschlossen haben.
As being part of this team, you will provide end-to-end security consultancy on cloud application and infrastructure, building security into our IT solutions from very beginning. The projects will seek your advice and support along the risk position of the service in its lifecycle. Your work is essential to protect DPDHL group’s information assets in a dynamic threat landscape by secure design.
teilst Du Best Practices und „Daily Hacks“ für die Bereiche Sales, Customer Service, Field Service, Marketing oder Project Operations. führst Du Workshops und Schulungen durch und sorgst dafür, dass Kund*innen die Lösung gut verstehen und selbstständig anwenden können.
50Hertz Transmission GmbH sucht in eine/n Project Engineer IP Central Services & Security (w/m/d) (ID-Nummer: 13691391)
Rohde & Schwarz GmbH & Co. KG sucht in eine/n Werkstudent Project Management Global Service Operations (m/w/d) (ID-Nummer: 13718767)
. • Continuously enhancing training content based on participant input and evolving technical requirements • Supporting the onboarding of new trainers and leading train-the-trainer programs • Collaborating cross-functionally with internal departments, subject matter experts, and external partners • Staying up to date with industry trends and innovations in wind turbine technologies • Diagnosing and resolving technical issues in training equipment • Acting as a Subject Matter Expert (SME) in training development projects when required Your Profile: • Completed vocational training in electrical engineering or a related field • Additional qualifications (e.g., master craftsman, engineer) in mechanics, mechatronics, electrical engineering, or IT are a plus • Several years of hands-on experience in a technical environment, ideally in wind energy or plant engineering • Familiarity with frequency converters, fieldbus systems, and SCADA-IT systems is desirable • Proficiency in English is required; German language skills are an advantage • Strong ability to communicate complex technical concepts clearly and effectively • Excellent presentation and interpersonal skills, with confidence in front of groups • Flexibility and adaptability in a dynamic, international work environment YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Oktober 2020praktischer Erfahrung z.B. in IT oder Controlling Bereichen, Project Management sowie erste Auslandserfahrungsehr gute Deutsch- und Englischkenntnisse Analytische Fähigkeiten und gute KommunikationsfähigkeitenExzellente MS Office Kenntnisse, besonders in Excel Team Player mit einer Can Do Einstellung und technischem Verständnis Ihre Vorteile Nach einer zentralen Einführungswoche lernen Sie die Welt der Logistik in drei individuellen Programmphasen im In- und Ausland kennen und das beim weltweit führenden Post- und Logistikdienstleister.
. • Continuously enhancing training content based on participant input and evolving technical requirements • Supporting the onboarding of new trainers and leading train-the-trainer programs • Collaborating cross-functionally with internal departments, subject matter experts, and external partners • Staying up to date with industry trends and innovations in wind turbine technologies • Diagnosing and resolving technical issues in training equipment • Acting as a Subject Matter Expert (SME) in training development projects when required Your Profile: • Completed vocational training in electrical engineering or a related field • Additional qualifications (e.g., master craftsman, engineer) in mechanics, mechatronics, electrical engineering, or IT are a plus • Several years of hands-on experience in a technical environment, ideally in wind energy or plant engineering • Familiarity with frequency converters, fieldbus systems, and SCADA-IT systems is desirable • Proficiency in English is required; German language skills are an advantage • Strong ability to communicate complex technical concepts clearly and effectively • Excellent presentation and interpersonal skills, with confidence in front of groups • Flexibility and adaptability in a dynamic, international work environment YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
As part of our team, you will take on the following responsibilities: You take on the control and monitoring of service relationships with external partners and service providers.You also support the specification, tendering, and procurement of new IT services as well as the selection of suitable service providers.In addition, you further develop existing services, SLAs, and KPIs and optimize them in terms of quality, compliance, and cost.You evaluate new technologies or solution approaches and provide recommendations for future business requirements.You conduct monitoring of the applications and services in use and ensure their stability.You also analyze incidents and ensure sustainable resolution within Second Level Support.Furthermore, you plan, coordinate, and oversee IT projects from implementation through testing to rollout, ensuring a smooth transition into operations.You further develop IAM processes such as identity lifecycle, role and authorization concepts, and recertifications, ensuring compliance requirements are met.
You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.
Otto Group one.O sucht in eine/n Werkstudent*in Project Management Office PMO (m/w/d) | Logistik Services (ID-Nummer: 13723349)
IT Project & Service Manager (m/w/d) Schwerpunkt HR IT 45307 Essen Nordrhein Westfalen Germany Tech & IT Berufseinsteiger / Berufserfahrene Vollzeit Berufseinsteiger / Berufserfahrene Über uns Die Unternehmensgruppe ALDI Nord ist einer der führenden Lebensmitteleinzelhändler.
The delivery portfolio of the Department covers service and governance functions. You will support in areas such as: Project Management, global projects, driving smaller projects and deliver the technical solution, organize the data flow to generate meaningful sets of KPIs and defining a systematic training approach for developing/ empowering the Legal staff.
Service Technican Mechanics Enercon wind turbines onshore m/f/d Einsatzort: Bremen, Deutschlandweit Kennziffer: 2025-1477 Arbeitszeit: Vollzeit (unbefristet) Aufgaben Carrying out maintenance on type E-40 to E-115 Enercon turbines and paying particular attention to quality and safety standards Minor repairs in the course of maintenance workIndependent documentation of the work carried out Profil You have successfully completed training as a mechanic m/f/d, mechatronics technician m/f/d or similarInitial experience as a service technician m/f/d for Enercon wind turbines is an advantageSCC/VCA certificate or GWO training is desirable, but not mandatoryYour mobility is ensured by a class B driving licenseEnjoy working at heighYou are also willing to travelCommunication in German or English is easy for youYou are looking forward to taking on new challenges Wir bieten The opportunity to further advance the renewable energy industry in the service sector - an industry with one of the highest expected growth rates in the coming yearsFresh air and great prospectsOpportunities to shape the future in a motivated, growing teamPersonal responsibility and varied activitiesClose support from project managementPermanent employment contract with up to 30 days' vacationExtensive training and further qualification opportunitiesIndividual health promotion through e.g.
Somentec Software GmbH sucht in Langen / Hessen oder Dresden eine/n (Senior-) Consultant / Project Manager Energiewirtschaft (m/w/d) (ID-Nummer: 8421560)
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!